How Agentforce Can Resolve Transaction Inquiries in Communications Cloud

Learn how Communications Industry companies can use Salesforce AI to resolve transaction inquiries before they become transaction disputes.

Billing inquiries happen all the time, especially in the communications industry, where there are overlapping plans, bundled services, and fees to account for. Resolving those inquiries quickly, before they become disputes, is essential to the bottom line.

About Salesforce Communications Cloud: Transform and simplify the mission critical “middle office” with a purpose-built product for communications service providers. It includes cost saving applications, a data model, and integrations -- all specific to the communications industry. Best of all, it's built on the #1 AI CRM

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