How Salesforce Uses AI in Slack

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Added 1 week ago by admin

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Sales teams need to connect with their customers to be effective. This is especially true for the Salesforce teams that sell Salesforce itself; to solve their customers’ problems, they need to understand their needs and feel their pain. And that requires research, lots of research, but research is incredibly time-consuming. Cutting down the amount of time it takes to do that research frees them up to focus on customer relationships, and providing better solutions.

About Slack: Empower your people with agent-powered productivity in one work OS. Keep teams in the flow of work in a user-friendly, personalized experience that helps everyone get their jobs done. Bring collaboration, purpose-built productivity tools, and intuitive, secure AI and agents to your employees' fingertips throughout their workday. Best of all, it's built on the #1 AI CRM.

About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.