The Challenges of Integrating AI Into Your Business | Salesforce CIO Corner

Salesforce CIO, Juan Perez, speaks with Salesforce Senior Vice President, Casey Coleman, about the unique pressures facing CIOs to quickly implement artificial intelligence into their enterprise and what questions they should be asking before integrating new AI tools.

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00:00 - People don’t want to be replaced by AI
00:24 - Learn from IT leaders implementing AI
00:50 - Challenges of building a cohesive AI strategy
01:15 - Benefits of AI to solve complex problems
01:26 - Great AI hinges on great data
02:06 - How to unlock trapped data
02:41 - Look for AI use cases with significant business value
03:30 - How to implement effective change management
03:58 - AI use cases in the public sector
05:21 - AI use cases at Salesforce
07:11 - Cultural resistance to AI
08:30 - How to improve employee productivity with AI
10:00 - Make AI compatible with your business processes
11:17 - Benefits of enterprise AI to handle sensitive customer data
13:03 - How to evangelize generative AI

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